Fanplusfriend Reviews
Fanplusfriend Customer Reviews (4)
- Most recent
- Oldest
Fanplusfriend Customer’s Q&A
Fanplusfriend FAQs
What is the Fanplusfriend Points program?
The Fanplusfriend Points program is a rewards system offered by Fanplusfriend. Customers earn 1 point for every USD$1 spent. Every 10 points equals USD$1, which can be redeemed for a coupon code to be used in next orders. Please note that the shipping fee is not included in points or discounts, and the order value must be over $35 (shipping fee excluded) to earn points. There's an order total limit for each level.
For new customers, they receive a welcome bonus of 50 points for first log in to a new account, which equals $5 off for the first order. Points will automatically be added to the account.
There's also a Refer-to-Friend program. Customers can send their referral link to friends to earn rewards for both parties. The referrer will receive a $3 store credit and the referred friend will get a 5% off discount for their first purchase.
Please note that only one coupon code can be used for one order. Free shipping is available for final orders total (points used) over $650. The discounts will be changed according to the points system, and updates will be provided when there are any changes.
About fanplusfriend.com Prices and Cost?
Fanplusfriend.com offers a variety of products with different price ranges. For women's items, the price range is from $0.00 to $419.00. For men's items, the price range is from $51.00 to $235.00.
In terms of shipping, Fanplusfriend.com provides two methods: Express Delivery and Standard Delivery. The shipping cost for both methods is automatically calculated on the checkout page based on the weight of the order. Express Delivery orders are shipped by International DHL/EMS/Fedex Express, which is fast, safe, and comes with online tracking. The delivery time for Express Delivery is between 4-14 working days. Standard Delivery orders are shipped by CNE Delivery, which takes 7-25 days and may not have online tracking or loss compensation.
For Express Delivery, the shipping cost for a package weighing between 0.1-0.5 kg ranges from $31.00 to $36.00 depending on the destination. The cost increases with the weight of the package. For instance, a 3 kg package costs between $60.00 and $97.00 for Express Delivery.
Please note that import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. It's recommended to check with your country's customs office to determine what these additional costs will be prior to purchasing.
About fanplusfriend.com Popular Products and Services?
Fanplusfriend.com is a popular online store known for its wide range of fashion products. The store offers a variety of items for women, including dresses, coats and jackets, blouses, outfits, corsets, bottoms, and underwearings. Some of the popular products include the Sweet Lolita Empire Waist Sleeveless Cute Owl Mages Patterned Midi Dress, Elegant Lolita Elaborate Chantilly Lace Bolero Casual Summer Short Jacket Top, and the Elegant Gothic Lolita Ancient Greek Goddess Style Midi Dress. The store also offers additional services. The products are available in different price ranges, catering to a wide range of budgets. The store features several brands, including Neo-Ludwig, which offers a variety of collections such as 19th Century's Lucy, Alchemy Spell: Cure, Alice Knight, and many more. Each collection offers unique styles and designs, catering to different fashion tastes.
About fanplusfriend.com Payment Method?
"Fanplusfriend.com" offers several payment methods. These include Paypal, Credit Cards, Western Union Cash Transfer, and Bank Transfer. For Paypal payments, customers can send payment instantly and conveniently during online order checkout. For email order or manual payment, payment can be sent to the Paypal account: paypal@fanplusfriend.com or paypal.me/fanplusfriend. Credit card and debit cards payments are accepted via 2checkout and Paypal service. For Western Union Cash Transfer, customers can choose "bank deposit" during online checkout, then send western union cash transfer manually. For Bank Transfer, customers can choose "bank deposit" during online checkout, then send bank transfer manually to the provided bank account information. After payment, customers are advised to send an email indicating the payment method, the items ordered, measurements (if any), shipping address, and contact telephone number.
What is the shipping policy of fanplusfriend.com?
Fanplusfriend.com offers worldwide shipping with two methods: Express Delivery and Standard Delivery. Express Delivery is shipped by International DHL/EMS/Fedex Express, which is fast, safe, and offers online tracking. The delivery time for Express Delivery is typically 4-14 working days. Standard Delivery is shipped by CNE Delivery, which needs 7-25 days and may not offer insurance or loss compensation. Online tracking for Standard Delivery may sometimes be delayed. If Standard Delivery is not available to a certain country, a confirmation email will be sent. The shipping cost for both methods is automatically calculated on the checkout page, based on the weight of the order for Express Delivery and the receiving address for Standard Delivery. The shipping cost of multiple orders can be combined and cut down if they are within TEN days of the first item purchased. Orders from Fanplusfriend.com and other online shops (such as Etsy) can be combined. Custom taxes are charged by the imported country, and these charges are the buyer's responsibility. The package can be marked as low value to avoid possible custom taxes, but there is no guarantee that there will be no custom taxes during shipping. The shipping cost for orders weighing from 0.1kg to 8kg is provided at a special rate as a retail discount policy. The shipping fee is calculated automatically during checkout after a shipping address is entered. To check the exact shipping fee, an unpaid trial order can be placed on the web store to check the invoice details.
How long does it take to receive my order from Fanplusfriend.com
For orders from Fanplusfriend.com, the delivery time depends on the type of product and shipping method chosen. For Make-to-order Items, the estimated time is 8 weeks of making time plus 3-6 days for Express Delivery or 7-25 days for Standard General Air Parcel Delivery. For Instant Shipping Items, the estimated time is 3 days of handling plus 3-6 days for Express Delivery or 7-25 days for Standard General Air Parcel Delivery. Please note that these are estimated times and the actual delivery time may vary.
fanplusfriend.com Return Policy?
Fanplusfriend.com has a specific Exchange Policy. No return or exchange is allowed for make-to-order items. All items must fit according to measurements given on sizing charts or custom measurements given, as no refunds are given. No return/exchange is allowed for underwear items and wigs due to sanitary reasons. Exchange may be acceptable for standard sizes in instant shipping items. The buyer can request exchange for the same item in another size, if a standard size and color item was ordered. The buyer would be responsible for the shipping and handling fee of product returning. If a size exchange is preferred, Customer Service must be notified by email within 48 hours of receiving the order. After authorization for a return has been given, the item(s) must be received for exchange. Unauthorized returns are refused. All items must be new, clean and unworn with all tags attached, and shipped back by methods having tracking number. No refund will be given if the returned item has been worn or damaged.
As for the Shipping Policy, Fanplusfriend.com ships worldwide and provides two shipping methods: Express Delivery and Standard Delivery. The shipping cost is automatically calculated in the checkout page, based on the weight of the order for Express Delivery, and based on the receiving address of the order for Standard Delivery. Express Delivery orders would be shipped by International DHL/EMS/Fedex Express, at a discounted rate, with online tracking, and 4-14 working days delivery time. Standard Delivery orders would be shipped by CNE Delivery, which needs 7-25 days, has no insurance or loss compensation, and online tracking may be delayed sometimes. Shipping cost of multiple orders would be combined and cut down. Custom taxes are charged by the imported country, and are not included in the item price or shipping charges. These charges are the buyer's responsibility.